Unfavorable news coverage stemming from Patton's campaign could harm Ground's reputation with the shippers that pay it to deliver packages and to erode goodwill within the contractor network, FedEx alleged in its complaint filed in the U.S. In its lawsuit, FedEx alleged that Patton is disparaging its Ground business through a series of false and misleading statements about its commercial activities.įedEx says the escalating conflict is harming its business and forcing it to spend money on damage control.
#When does fedex deliver drivers
'We recognize the shifting market dynamics and current economic conditions may pose new challenges for service provider businesses, and we remain committed to working with these businesses to create opportunities for continued success,' a FedEx spokesperson said in a statement.įedEx doesn’t employ drivers for its Ground operation and instead relies on contractors - often small operations with tight profit marginsīut Patton's very public statement appears to have ruffled feathers and FedEx has now severed links with him and suing him describing his messaging as 'spreading misinformation about its business for financial gain.'
He has argued how up to 35% of FedEx Ground delivery providers are at risk of financial failure and urged its leaders to improve compensation and has been rallying peers to his cause.ĬEO John Smith simply responded by telling the contractors how the company looked at fuel compensation in the contracts and decided no special action was necessary. Patton first raised the alarm earlier this year when fuel prices began to rise and wrote two letters signed by hundreds of contractors to FedEx Ground management. Patton first raised the alarm earlier this year when fuel prices began to rise and wrote two letters signed by hundreds of contractors to FedEx Ground managementĬontractors are facing the squeeze due to the rising costs of fuel, labor and trucks.
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